The Westin Hapuna Beach Resort

My husband & I had a very good time at this resort despite some minor problems. First, we only found out we had to pay for the parking service when we did the check-in, upon arrival. I had made the reservation through booking.com and it wasn't clear if we'd have to pay to park the rental car. For a resort of this magnitude and importance, for one to be charged U$35.00 a day to park the vehicle, not having any other option to leave the car, we felt the resort was taking advantage of this situation, besides being rather mean and stingy. After considerably complaining about it, they decided to waive the daily parking fee! Second, we didn't like the carpeted floor in the unit, as it doesn't match a beach-resort structure. Another thing that doesn't make much sense is the balcony in the unit with no light(s) at all! Thus, we couldn't enjoy this place at night the way we wanted to -there wasn't even a lamp there...Fourthly, there wasn't an espresso maker in the room, just a regular coffee maker. I'm aware this isn't an essential appliance, but once again, considering the resort itself, I did expect to find an espresso maker in the unit. Our reservation included breakfast and it was quite good. However, I suggest they include gluten-free bread, pancakes or similar food, as most of them were made of white flour - there was just one type of wholewheat bread, the one we buy at any supermarket...Nowadays, as many people are either gluten or lactose intolerant, it would be a positive aspect to offer food that cater to this group of consumers. Incidentally, when we had breakfast, we asked the host(ess) to bring us stronger coffee because the coffee they serve(d) is rather weak, but were told it wasn't included in the breakfast menu! My husband & I couldn't believe in that - to be charged more to drink a bit stronger coffee?! What kind of fancy/chic resort/hotel does that?!

It’s a beautiful beautiful property I highly recommend it my family has been long time Hawaii residence my mom passed away and was a lover of Hapuna Beach I stayed there to have a private time to swim out and remember my mom.. Hakuna Beach is by far the best beach on Hawaii Island and the western resort is such a treat if you are able to stay there you will not be disappointed.. the food was fabulous the staff was gracious and kind the breakfast was beautiful I have no complaints can’t wait to go back

The breakfast was good i would say typical american breakfast with many options- nothing exceptional but overall very good quality. The location was amazing, right on a beautiful beach- great choice for some beach days. The ocean view room was quiet, modern, good quality. Liked that they have purified water machines on every floor. Views from the resort are beautiful.

Beautiful property with close access to the Hapuna beach - cant beat that. Friendly staff. Awesome breakfast buffet and restaurant food. Great that they have free self service laundry.

Beautiful resort. Loved having an adult only pool as well as beach access with chairs and umbrellas. Nicely equipped fitness center.